Privacy Policy
Effective Date: January 1, 2026
At PrimeBulkOils.com, we respect the privacy of our business partners. This Privacy Policy outlines how we collect, use, and protect the information you provide to us in the course of our B2B trade relationship.
1. Information We Collect
We primarily collect business contact information necessary to facilitate international trade inquiries and orders. This includes:
- Company details (Name, Registration, Address).
- Contact person details (Name, Job Title, Business Email, Phone/WhatsApp).
- Transaction details (Order history, shipping preferences, banking information for invoicing).
- Usage Data: We use basic tools to analyze how visitors interact with our website (e.g., pages visited, time spent) to improve our offerings.
2. How We Use Information
Your data is used strictly for legitimate business purposes:
- Communication: Responding to Requests for Quotations (RFQ), sending product specifications, and providing logistics updates.
- Order Fulfillment: processing orders, arranging shipping documentation, and managing customs clearance.
- Relationship Management: Maintaining our supplier-buyer relationship and updating you on relevance pricing trends.
- Service Improvement: Analyzing website traffic to better understand market demand.
3. Legal Basis for Processing
We process your data based on:
- Contractual Necessity: To fulfill orders and trade agreements.
- Legitimate Interests: To operate a B2B platform and maintain business communications.
- Consent: Where you have explicitly opted in (e.g., newsletter subscriptions).
4. Data Sharing
We do not sell your personal data to third parties. Data is only shared with trusted partners essential to our supply chain:
- Logistics Providers: Freight forwarders, trucking companies, and customs brokers to deliver your goods.
- Service Providers: IT hosting, email services, and professional advisors (legal/accounting).
- Legal Requirements: If required by law or to comply with export regulations.
5. International Transfers
As an international exporter based in the Philippines, data you provide may be transferred to and processed in the Philippines. By using our services, you acknowledge this transfer is necessary for the performance of our contract.
6. Data Retention
We retain your business data only as long as necessary to fulfill the purposes outlined here or to comply with legal, tax, and accounting requirements (e.g., export documentation retention periods).
7. Cookies
Our website uses standard cookies to enhance user experience and analyze traffic. You can control or delete cookies through your browser settings.
8. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no internet transmission is 100% secure.
9. Your Rights
Depending on your jurisdiction (including users in the EU), you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of data (subject to our legal retention obligations).
- Object to processing based on legitimate interests.
To exercise these rights, please contact us at the email below.
Contact Us:
For privacy-related inquiries, please contact our Data Protection Officer at [privacy@primebulkoils.com].